Privacy Policy

Harlow Stewart Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy in accordance with all applicable data protection laws in the United Kingdom (“Data Protection Law”).

This privacy statement outlines how we collect, use, process, and protect personal data. It also explains your rights concerning your personal data.

Any reference to “website” in this statement may be to the Harlow-Stewart website (www.harlowstewart.com), Harlow-Stewart Web Applications (www.hsl.systems), and HLOSA (www.hlosa.com).

Who We Are

Harlow Stewart Limited is the data “controller” responsible for your personal data. This means we decide how your data is processed and ensure it is done in compliance with Data Protection Law. You can contact us regarding any privacy concerns at the details provided at the end of this statement.

What Personal Data Do We Collect and Process?

We may collect and process various types of personal data about you or others (if you provide data on behalf of others). This includes, but is not limited to:

• Identity Data: Name, profession, employer.
• Contact Data: Address, email address, phone number.
• Financial Data: Bank account and payment card information.
• Transaction Data: Details about payments to and from you, and services or products you have purchased from us.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
• Special Category Data: Sensitive information such as racial or ethnic origin, religious beliefs, health information, or biometric data (only processed where necessary and with your explicit consent).

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal data changes during your relationship with us.

How We Collect Your Personal Data

We collect personal data from you through various methods, including when you:

• Visit our website or use our services.
• Correspond with us via phone, email, or otherwise.
• Fill in forms on our website or in person.
• Purchase our services or products.

We may also collect data about your usage of our website, including technical data such as IP addresses, browser types, and patterns of website usage.

How We Use Your Personal Data

We will only use your personal data where the law allows us to. Common purposes for which we use your personal data include:

• To perform contracts: To fulfil our obligations under contracts with you.
• For legitimate business interests: To manage our relationship with you, improve our services, and develop our business.
• With your consent: Where required by law, we will obtain your consent before processing your personal data, such as for marketing purposes.
• To comply with legal obligations: For purposes such as fraud prevention, compliance with regulations, and responding to legal requests.
• To comply with legal obligations: For purposes such as fraud prevention, compliance with regulations, and responding to legal requests.

Sharing Your Personal Data

We may share your personal data with third parties, including:

• Service providers who assist us in delivering our services.
• Legal or regulatory authorities where we are required to do so by law.
• Third parties involved in the event of a business transfer or sale.

We ensure that any third parties who process your data on our behalf comply with strict data protection standards.

International Transfers

Where your personal data is transferred outside the UK, we will ensure it is protected by appropriate safeguards in accordance with Data Protection Law.

Data Security

We take the security of your personal data seriously. We have implemented measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that data transmission over the internet can never be guaranteed to be completely secure.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

Under Data Protection Law, you have the following rights regarding your personal data:

• Access:Request a copy of the personal data we hold about you.
• Correction:Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where there is no legitimate reason for us to continue processing it.
• Objection:Object to our processing of your personal data where we rely on legitimate interests.
• Restriction: Request the suspension of processing your personal data in certain circumstances.
• Data Portability:Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at the details below.

Cookies

Our website uses cookies to enhance your experience. For more information about the cookies we use, please refer to our Cookie Policy.

Changes to This Privacy Statement

This privacy statement was last updated in August 2024. We may update it from time to time, and any changes will be posted on our website. Please check back regularly to stay informed.

Contact Us

If you have any questions, comments, or requests regarding this privacy statement, please contact us using the details below: